I work with BI tools every day in my job as an IT helpdesk, and none of them are good enough for my use case! So it’s nice when another vendor comes along and does something new or different and actually delivers! The UI looks very dated but I think that's just how much time has passed since they were first introduced :) Honestly there aren't too many surprises either way. We're solving one key problem - reporting across our enterprise landscape. The best thing about BI tools is that it gives you all the information that you need in one place, with just one click. It's very user friendly and easy to navigate. I think the only downside of this tool is that sometimes the results are not accurate or reliable. I use it for my work as well as personal use. It has helped me solve many problems and also give me the necessary information that I need at any given time.