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1316 Review
50 Karma

Review on SUNTHIN Outdoor String Lights, 96FT Patio Lights With 32 LED Shatterproof Bulbs For Outside, Backyard, Deck, Porch, Garden, Bistro, Cafe, Party by Christian Poojary

Revainrating 5 out of 5

Decent lights. Excellent customer service!

I purchased these lights in November 2020. They were installed under my patio, mostly out of the weather, but still subject to southern temperatures.After about a year I noticed several of the lights didn't seem as bright, and a few months later a couple of the lights had burned out completely. The package did come with one spare bulb, so I was able to replace one of the burned bulbs.I contacted the seller through Revain message and they promptly replied with some suggestions on testing the troublesome lights. I followed the troubleshooting steps they suggested, but the burnt and dimmed lights were still. burnt and dimmed. After a few more back and forth messages just to verify the type of light and my shipping address, the seller let me know they had replacements on the way. A week later, I had replacement bulbs sitting on my doorstep!In summary, I like the lights, they look good on my patio and provide good light for the most part. I was surprised at how quickly these LED lights went bad though. So the lights themselves get 4 stars.I am however giving this product a full 5 star review because the customer service was outstanding! I have never written a review on Revain before, but I felt compelled (I was never asked) to leave my first ever review for this product because of how satisfied I am with the customer service.

Pros
  • Dimmable
Cons
  • May not be suitable for use in areas with high humidity or moisture