This has been developed for labs who want to provide data management services without investing money into infrastructure setup or system configuration. The interface should be made little easier with more user-friendly option to manage their accounts so that new users can use it seamlessly. In addition, there does not seem like any particular reason we would need this app aside perhaps being able to send our results back outside of using other apps? I haven't found anything negative just that we dont really have too much room here beyond what we could otherwise do manually by ourselves using spreadsheets etc. It's been extremely useful to the lab since it was launched last year. The software has been great so far. It's easy to use and navigate through the system. I am still new to this software but have not encountered any problems yet. I hope that there will be more updates in the future like adding other equipment brands. We are using this for our blood bank and it has helped us organize all of our samples and patient data.