I like that we are able to create multiple versions of our org chart so it is always up to date with changes in my department or business unit. It's easy to use because you can set reminders as well. Sometimes when I try to add names from other departments they show up grayed out until after an hour or two, making me have to wait several hours before I'm actually allowed to update anything. Also, sometimes I am unable to edit things once added if someone else has edited them since I last saved; this makes sense but may need some fine tuning. We're using it mainly for tracking staff responsibilities within different groups in the organization. A lot more efficient than paper!