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Heather Seay photo
Netherlands, Amsterdam
1 Level
480 Review
0 Karma

Review on πŸ”§ Minka-Aire F896-65-BNW Xtreme H2O 65 Inch Outdoor Ceiling Fan: Brushed Nickel Wet Finish, DC Motor - Ideal for Outdoor Spaces by Heather Seay

Revainrating 1 out of 5

Never worked and the worst customer service

Almost didn't work after installation. Made loads of weird noises and had trouble turning it on/off or adjusting the speed. I reinstalled it 2 times to make sure everything was done right. I bought it in May during a renovation project but didn't install it until July. When I noticed it was a lemon and asked Revain for a return/replacement, they told me it had been 30 days so contact the manufacturer instead. Minky customer service has sent a new transponder to fix connectivity issues (power on/off and speed change). . It didn't work so they sent a second one (which again didn't work). This all happened within 6 months because I had to get my electrician to come back and reinstall it. Finally, even though it's covered by a 1 year factory warranty, customer service told me they wouldn't send me a new one and I had to deal with Revain. I'm so mad because I now have a $500 piece of shit hanging from my ceiling.

Pros
  • Everything is great!
Cons
  • Not satisfied with everything