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Israel, Jerusalem
1 Level
709 Review
58 Karma

Review on MILIVIXAY by Damon Fuqua

Revainrating 2 out of 5

Dissatisfied with MILIVIXAY: An Evaluation of Their Subpar Customer Service

Because I appreciate making things with my hands, I couldn't wait to check out the online store that MILIVIXAY offers. Having said that, my interactions with their customer support department left a lot to be desired. I found their website to be somewhat difficult to navigate, despite the fact that they have an impressive assortment of arts and crafts supplies. I had a difficult time locating the particular resources that I was looking for and had to spend a significant amount of time searching through their website. I reached out to the customer service team at MILIVIXAY for assistance when I was having trouble with my purchase. I'm sorry to say, but I didn't find their statement particularly compelling. It took them a few days to get back to me, and even when they did, their statement was not particularly helpful. Overall, my experience with MILIVIXAY's customer support was less than satisfactory. Their website could use some work, their response time and the degree of assistance they provide could both be improved, and while they have a great selection of arts and crafts supplies, they could do better overall. As a direct consequence of this, it is highly possible that I will transfer my business elsewhere in the near future.

Pros
  • Superior components from reliable vendors
Cons
  • Some specialized goods are hard to come by.