I got a low-quality item that did not perform as promised. I called their customer service expecting to get some answers, but the representatives I spoke with were unhelpful and unresponsive. In spite of my best efforts, I was unable to find a satisfactory solution to the problem. It's disappointing to see a business that doesn't care about its customers' happiness and ease of mind, particularly in the hospitality industry. Based on my experience, I cannot endorse the Beeyoka online business. I was dissatisfied and disappointed by the low quality of their products and the indifference of their customer care staff.