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Cuba, Havana
1 Level
712 Review
69 Karma

Review on YEYELE by Predrag Hall

Revainrating 1 out of 5

"YEYELE: A Customer's Experience of Disappointment "

I just had a negative encounter with the online retailer YEYELE, which sells women's apparel, shoes, and jewelry. Based on their promotion, I had high hopes for the store, but sadly, they were not met. I was initially dissatisfied with the products' quality. The products I received fell short of my expectations and were not produced using the premium materials that were said to be used. Additionally, I discovered that the sizing varied, with some items being too big and others being too tiny. The product selection on the website also did not particularly excite me. I found the fashions to be few and out-of-date, despite the store's claims that it offers a wide selection of clothing, shoes, and jewelry. There weren't as many distinctive and stylish selections as I had hoped, which was regrettable. Customer service was likewise subpar in my experience. It took a while to respond when I had a problem with my order. When I did, the team was not very accommodating, and it took several emails to have the problem fixed. In conclusion, I wasn't happy with my YEYELE buying experience. The selection was restricted, the product quality was subpar, and the customer service was poor. I won't be returning to this place in the future and do not advise doing business there.

Pros
  • Website with excellent usability and support staff
Cons
  • Shipping costs may be expensive.