I like that it has all my required fields for submission plus additional information about each drug if needed as well! Also very user friendly with easy navigation throughout their site - no clunky software or hard-to use search features!! Have been able to submit reports quickly since they have an option available immediately upon submitting your request (no more waiting days!).
There are some things we would love to see added but this comes down to preference so there isn't much else you can complain about at this time. Great service so far - reporting directly through FDA website.