I like that it can be installed in an existing computer without additional hardware or software requirements - this is a nice perk! It has been difficult for me to figure out how to do all of my required tasks with one app (eg. manage kiosks, create policies). So far there is not much support available online from KioWare but their team is usually pretty responsive when you reach them directly through email. They are also working on adding more features such as being able to control multiple computers remotely. We use KioWare at work to secure and keep track of our public areas by setting up certain criteria for who can enter each area (ie. password requirement, age verification, etc.).