Easy to understand, easy interface for users with no technical background or experience in flow charts/process maps etc., it's free! I wish there were more options of templates available (maybe one could be made by user).
It would also help if we had an option where our business partners can add their own pages instead just using pre-made ones that are provided within this software tool - maybe even as part fo template library? We have been able solve some problems related specifically to data entry into spreadsheets which was time consuming before utilizing these tools from Flowingly team.