I loved this humidifier so much I have 4 of them. Over the last 3 years I have sent in several units for repair for the same reasons. Constant problems with the product, if they work for a while (maybe a season), then problems will arise, such as: you should expect better. Of course, you can send it in for repairs under warranty, but it just isn't worth doing every year. Today I have 1 that still works and 3 that are going in the trash.
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