Review on 🌀 Trifecte 52" Modern Ceiling Fan with Light, Remote, and Smart Compatibility - Reversible DC Motor, Outdoor Use, ETL Listed - Gold/Wooden by Shawn Reiff

I really like this fan and light combo and it works really well with Google Home. It deserves five stars and I will edit it when the bug below is fixed. Pros: - Installation was very easy. My husband only took the fan box into the bedroom; Screwdriver included (decent!). Twenty minutes later he came back with the old fan/light and it was fully installed and ready to be set up with Google! The fan is very quiet. It makes a little beep when it first starts up, which is actually nice because you know it's received a message without looking to make sure it starts moving. The light settings are great. It's in the bedroom so I have a nice, dim, soft light when I'm getting up or going to bed, and a very bright light to see what I'm doing if it needs to (choosing clothes, tidying, etc.) . Also, I was worried I wouldn't like the fixture's "clean look" (used to traditional ceiling fans), but it's actually very attractive. Having 10 fan settings seemed like too much to me when ordering, but there is a real difference between the settings. This way you can design the space exactly how you want it. - The remote control is easy to use when you use the remote control instead of the smart functions. - Works great with Google Home! I had no problem setting up the Carro Home app and connecting it to Google. The main thing to get used to is telling it to set the fan to "speed 5" instead of "50%" like we do with incandescent bulbs. (There is a scam below.) - This fan is sold by the manufacturer Trifecte. Their customer service is excellent and very responsive. Cons: - The light has three color settings: warm, soft and daylight. All three options work great with the remote control. However, the Carro Home app only sees three "devices" when it should see four; he sees: a fan, white light and yellow light. It should see a different light but it doesn't, so you'll have to use the remote if you want to set a different color. Personally, the lack of the three settings is very slight. For me, the bigger issue is treating light as two/three devices; I'd rather it work like regular smart bulbs, where you just tell Google (or the app) what color you want and with what settings. - A major issue we encountered and one that prevents this from being a 5 star review with light. The LED doesn't really go out completely. In an ordinary room or in the presence of another light source (e.g. a window), it is practically invisible. However, it's set in a darkened bedroom, so we have a glowing circle on the ceiling. My husband went to the Trifecte website, emailed them and then spoke to customer service on the phone. They send us a new LED box to solve this problem. They've been great so far and I'll edit the review if that fixes the issue. It's a minor annoyance at the moment. All in all, I can highly recommend this fan and light combination. When the LED glow is fixed I may need to replace a few other fans with these smart ones! (I say that while hearing an old fan click behind me lol.) By the way, I'd like to see some other color combinations. EDIT/UPDATE: As mentioned in the cons, we contacted Trifecte because the LED isn't completely off. It was the same with the spare part sent to us. Also, upon my review, the fan started making noises rather than the usual fan noises (like unbalanced blades, loose covers, etc.). Your representative worked with us to resolve both issues. Then came the deadline to return the fan, and a Trifecte rep recommended we return it as the issues weren't fixed (and the noise was getting worse). The device has now been returned (full refund, no problem). We currently do not have a replacement. All pluses remain (except that I would not be silent). I think (hope) we only have duds. Customer support was great even if they couldn't fix the device.