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Hong Kong, North Las Vegas
1 Level
730 Review
47 Karma

Review on NexiEpoch by Ardy Espinoza

Revainrating 3 out of 5

Let down by NexiEpoch's Low-Quality Products and Unsatisfactory Support

I'm sorry to tell that as a NexiEpoch customer, I've been quite let down by the quality of their products and the responsiveness of their support staff. I made the mistake of buying some shoes and a necklace from their online store, and I am now quite unhappy with my purchases. The primary issue was the shoes' low quality. After only a few wears, the cloth was thin and the seams began to unravel. Shoe sizing was off, therefore they were extremely tight and uncomfortable, leading to foot pain and blisters. I had a terrible experience with their customer care when I called to request a refund or exchange. Second, the jewelry I received looked nothing like the one shown online. The stones weren't even properly bonded, and it looked cheesy and gaudy. Again, the customer support crew was unhelpful and unresponsive when I sought to return the item. In conclusion, NexiEpoch is not something I would suggest using. They sell low-quality goods and provide bad service to their customers. This internet retailer is not worth your time or money.

Pros
  • Products with a fashionable look that are sold at reasonable prices.
Cons
  • Some products are of poor quality.