Review on 🐾 TRIXIE Pet Products: Enhance Your Pet's Life with Superior Quality Supplies by Jill Foster

Unfortunately we could not try this tree as the boxes arrived very damaged, falling apart, with holes! When we opened the boxes, we found that the zipped bag containing the parts inside was completely ripped off the bottom and the screws inside the box were loose. Obviously not all the parts fit as the box was full of holes so we couldn't assemble the wood. In addition, a small section of the staircase had one of the steps torn off on one side and there were other defects. We have another smaller Trixie scratching post and we love it so we were very disappointed. This order wasn't what we expected from Trixie and Revane. We are waiting for UPS to arrive, pick up the tree and send it back. If they don't come we will almost never be able to send it back as the boxes are so heavy, big and damaged. We still want this tree but are afraid to order again based on our experience.