Easy installation process; fast service support from team members (superb); best price/performance ratio among similar products available online at this moment.
There's nothing I dislike about them as such - they are good all around! It was very helpful when looking into an automated solution for our IT assets inventory tracking & reporting purposes. What could be improved? The UI or user interface needs improvement so users can access information faster without having to open multiple applications simultaneously. We needed help solving problems related to managing our network equipment efficiently by providing accurate data regarding usage over periods of years.