Everything is customizable to my liking! I love how quick they respond via email/phone as well!! They have so much knowledge in their team that it's awesome because all you need for your event or project would be one person like yourself (or two) at most. There isn't anything i dislike about this office except maybe perhaps its cost but then again everything can work out if there was some kind off discount given by them which we cannot afford currently :( But still great people working here though. ! Amazing experience overall since being introduced & recommended through our friends from another country where she met them during her visit :).