The ease to use interface for all types of customers from small businesses who just need help with their daily tasks like payroll or customer service, right up to large enterprises which require complex integrations/systems management tools. I have not used any other platform than P&E but when we decided to go live our team was blown away by how quickly they could get set-up using this product compared to many others out there. It's very user friendly so you don't spend much time learning it during implementation. Some features may be slightly dated (like some modules available) however these can easily be upgraded if required at additional cost. This is great software - highly recommended! Integration between various softwares within my organisation.