Review on Detection Recording Wireless Security Surveillance by Roy Ramos

Name: Detection Recording Wireless Security Surveillance
Item: Detection Recording Wireless Security Surveillance
Rating: 1

September 30, 2022

The telephone connection to customer service was so bad that I gave up looking for help and sent the watch/camera back.

Clock/Camera (WEMLB EL-726 HD 1080P) needs to be synchronized with the application to be downloaded. The app downloaded without any problems, but the clock/camera didn't sync to the app after at least 15 attempts by myself and my company's IT team. They send me videos to help with the setup process. I have watched the videos several times and even videos from other sellers of the same product sold under other brands and still no luck. I called support 2 times and both times the phone connection was so bad that I don't want to waste any more time trying to get this device to work. If customer service doesn't improve, I think they're going to go broke.

Pros

New

Cons

Slightly torn

New products

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