The people are great to work with - always willing for feedback when it comes time! They offer multiple solutions from AdWords as well as pay per click campaigns so we've been able to expand our knowledge base of both platforms while also receiving some very positive results along those lines over these past years (we're still expanding!).
I have no complaints really about this team at all - they make everything easy & seamless between us which has allowed my staff members' workloads to decrease significantly. Working within two agencies previously made that easier but even if you were working directly without an agency there would be nothing much more difficult than what's offered here by them now. We use their services primarily because of cost savings compared against another firm who was charging higher rates overall and not offering quite enough service level options other firms did provide.