I like that it has templates to choose from as well, but if you need something custom made then they can do so for sure! They are pretty quick with responses too which makes me feel comfortable using them in my business dealings or personal use (if i am going through their website). Nothing really bad about this product other wise just give em feedback when u get your first chance at trying out any service/product because sometimes things don't work right away even though everything looks good once its set up correctly - trust us we have been there before :) We've used sigmail many times now since our inception here @mycompanyinc & also helped build some new ones recently where needed / wanted etc.. It's great being able tp customize emails easily by adding text links via css instead having someone else write those codes down :D Easy way around not needing anyone who knows html coding language very.