The customer service from this team has been amazing! I was new at using my computer, but they were very patient when explaining how everything worked - even though it took me awhile for some things like fonts & colors to "click" in terms of where/how i wanted them placed (also font size). It's not easy getting used to something that you've never done before so being able to know there are people who can help walk through what needs doing will be helpful. This software works great once your comfortable enought o use all its features. Just take time figuring out exactly which feature do u need vs dont want until after purchase because customization isn't included unless requested by client ahead or during initial set up phase. Creating custom logos is much easier than we realized especially if someone helps explain whats going wrong along way while trying different options. The customer support team is very responsive, and they are always willing to help you out when you need it! They also have a great product that helps you create professional looking logos in no time. It's not easy to find a good logo maker for free, so I'm glad I found this one. There isn't anything I dislike about this software. It's been a life saver! Creating a logo for my business has never been easier.