I just opened this thing up and while it sounds good today, here are my issues. . .one. The instructions are very poor, as with various models. former. When it comes to the display, it's not the same as my model. Also the VHF channel programming instructions are completely wrong. I figured it out myself, but I'm still not impressed.2. I went to the site to ask questions and register. I opened a chat window and started a chat session. At the top it says "We usually reply within 24 hours." Was it a joke? #3. The support chat window asked me questions and I tried to answer and made the mistake of hitting enter after the first question which was my name, it also asked for more info but it was in their chat -Window. They never said I had to answer all their questions in one chat. As I entered, he moved on to the next question. In other words, the entire chat window was a bot. When I read to the end they said thanks, someone will reply in 24-48 hours. The? Is that your concept of customer service? This makes me return the block. Reputable companies that claim to make a good product also offer good customer service. but this company undermined my confidence in them based on this experience.
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