I'm not sure why this was given 4 stars. Its a terrible experience. The customer service reps are poorly trained and unable to answer any technical questions you may have. If you need a website built this company should be avoided at all costs. I'm sorry to say that I am still paying for services rendered 2 months ago. I had to call their customer service team twice before they gave me the correct information to contact a developer for support. The first time they said the developer didn't exist, and that they could not find his number. Then later they tried to tell me the developer would be back online tomorrow. Needless to say, I won't be contacting him tomorrow.