Had an issue with the top of the unit and a drawer and I must say that the customer service was extraordinary. They sent me a new top and drawer in a timely manner.Assembling it was difficult as some of the screws would not catch the thread and it took me a very long time. Then the fun came putting in the baskets. Extremely tight fit making some of the baskets difficult to use.It is a nice looking unit with good size baskets but the baskets shed a bit.
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