LogDNA is a great platform to manage logs and to create dashboards to visualize the information. The best part of this product is that you can easily integrate it with other tools like Grafana, Alertmanager and Prometheus. The pricing is also pretty reasonable. I would say that the support is not that good. Their support team is always busy and it takes a lot of time to get the answer to your query. I have used this product for about a year and it has helped me a lot in managing logs and creating dashboards.