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752 Review
39 Karma

Review on WCM Solutions by Luis Esquivel

Revainrating 5 out of 5

Overall good program- needs improvements in many areas but overall useful

The main benefit is that it allows you to have all your data centralized, so if there's an issue or error we can correct them across our entire organization at once! It also helps us keep track of who did what work by looking up each individual person within their account. Sometimes I wish they would make things easier when using certain functions (like creating new tickets). For example sometimes it takes me several tries before getting something right while trying to create a ticket from my computer vs mobile device. Also, some fields are not available through other applications which makes integrating systems difficult as well. We use this software primarily for tracking projects/tasks throughout multiple departments.

Pros
  • Very easy system no need really know how technology works behind scenes
  • Allows integration with many major softwares without much effort.
  • Easy access management via website & app
Cons
  • Nothing here