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Sweden
1 Level
703 Review
25 Karma

Review on ICOCOPRO by Troy Palmer

Revainrating 1 out of 5

Dissatisfied with the Quality of the ICOCOPRO Customer Service

My experience in the world of sports and outdoor recreation is limited, so I was anxious to give ICOCOPRO a shot for my equipment requirements. On the other hand, I was really let down by the quality of their customer service. I contacted their staff because I had a query regarding one of their goods; however, I was never given a response to my inquiry. In addition, when I received my order, one of the goods was broken; nonetheless, I had a hard time getting in touch with anyone in order to have the problem resolved. Overall, despite the possibility that the quality of their items is high, I can't help but feel dissatisfied with the experience I had because of the company's unresponsiveness and subpar customer service.

Pros
  • Excellent overall performance
Cons
  • There are cons