I bought this dock when my wife and I transitioned to the new 13 inch XPS 2-in-1s that were released late last year. At the same time I bought a Lenovo graphics dock. Lenovo has worked flawlessly every time my wife and I have plugged it in, while this dock is so unreliable that I expected it to fail. The main issue is connecting a second display - that's the main reason I wanted a docking station . I tried to fix it. I tried DVI, HDMI, new drivers - nothing works. I followed the instructions on the Plugable website for the same issue. Your support seems helpful, but a device swap is almost always required. Save yourself the headache - try another brand.
Dell 452-BCYT D6000 Universal Dock in Black: A Hassle-free Single Solution
17 Review
Sony DualSense dual controller charging station for PS5 white/black
38 Review
12-in-1 USB C Docking Station: Dual Monitor, Triple Display, 4K HDMI, VGA, Gigabit Ethernet, SD/TF Card Reader - Compatible with MacBook/Surface/HP/Dell
11 Review
Experience Seamlessly Connected Productivity: USB C Hub Docking Station with Triple Display, Dual HDMI 4K, DP, PD Charger, Gigabit Ethernet, USB Ports, SD/TF Card Reader - Ideal for MacBook Pro and Windows
11 Review
16" Notebook Apple MacBook Pro 16 Late 2019 3072x1920, Intel Core i7 2.6 GHz, RAM 16 GB, DDR4, SSD 512 GB, AMD Radeon Pro 5300M, macOS, MVVL2LL/A, silver, English layout
55 Review
10.3" Lenovo Tab M10 FHD Plus 2nd Gen TB-X606F (2020), RU, 2/32 GB, Wi-Fi, Silver
47 Review
Xiaomi Classic Business Backpack Blue Backpack
56 Review
16" Apple MacBook Pro 16 Late 2019 3072x1920, Intel Core i7 2.6 GHz, RAM 16 GB, DDR4, SSD 512 GB, AMD Radeon Pro 5300M, macOS, RU, MVVJ2RU/A, space gray
58 Review