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812 Review
52 Karma

Review on LolaGrove by Pedro Curtis

Revainrating 5 out of 5

Great customer service and strong technical understanding

I like that they are always willing to help with any questions you have throughout your project - especially when it comes time for implementation! The platform does not look as user friendly/intuitive once launched into an organization (even if you use their training). They also had some issues completing our surveys at one point during development which took them longer than expected or budgeted. We were able solve this issue but we did need extra support from Salesforce's team who helped us out in getting back up-and running again quickly & easily after solving this problem. In general though there was nothing about lolasgroveservice really disliked while using them through my role working directly within sales force analytics consulting services. As previously mentioned above we ran into several difficulties implementing the system so sometimes things take longer then anticipated due to additional work needed outside of normal QA processes required before launch. Their staff has been very helpful in resolving those problems however. Some aspects require more attention such as creating.

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Pros
  • It’s great seeing people get excited over something new being introduced because now everyone gets access just simply via web browser instead having limited accessibility prior where only certain groups could utilize these types cloud products effectively