LolaGrove Review

I like that they are always willing to help with any questions you have throughout your project - especially when it comes time for implementation! The platform does not look as user friendly/intuitive once launched into an organization (even if you use their training). They also had some issues completing our surveys at one point during development which took them longer than expected or budgeted. We were able solve this issue but we did need extra support from Salesforce's team who helped us…

The system has helped us to automate our processes for collecting information from customers in regards to their feedbacks or comments regarding products that we sell at certain stores throughout Saudi Arabia (KSA). This helps ensure consistency with what's being said about each product as well ensuring accuracy & timeliness which are key attributes when it comes down to keeping track of important client info! I do not have any dislikes because this software does exactly what its meant to be…

I like the fact that Lola Grove is very transparent and easy to work with. The team is always willing to help and get back to you so quickly. I have not yet used the platform for customer service but I am confident they will deliver. The fact that the platform is easy to use and the team are always available to help. I have not yet experienced any issues. I would recommend using Lola Grove for customer service. It is easy to use and the team are always willing to help. We are using Lola Grove…

I like that they are always willing to help with any questions you have throughout your project - especially when it comes time for implementation! The platform does not look as user friendly/intuitive once launched into an organization (even if you use their training). They also had some issues completing our surveys at one point during development which took them longer than expected or budgeted. We were able solve this issue but we did need extra support from Salesforce's team who helped us…

The system has helped us to automate our processes for collecting information from customers in regards to their feedbacks or comments regarding products that we sell at certain stores throughout Saudi Arabia (KSA). This helps ensure consistency with what's being said about each product as well ensuring accuracy & timeliness which are key attributes when it comes down to keeping track of important client info! I do not have any dislikes because this software does exactly what its meant to be…

I like the fact that Lola Grove is very transparent and easy to work with. The team is always willing to help and get back to you so quickly. I have not yet used the platform for customer service but I am confident they will deliver. The fact that the platform is easy to use and the team are always available to help. I have not yet experienced any issues. I would recommend using Lola Grove for customer service. It is easy to use and the team are always willing to help. We are using Lola Grove…

I like that it has an easy to use interface with lots of options for customization, as well as being able to export your results in many formats so you can send them off if needed without having to have someone else do this work (e.g., sending reports via email). The price point was also very reasonable compared to other platforms we were considering at the time. There are some things about their platform which could be improved - e.g., they should make sure there's more than one way to get…