Very well packaged, delivered in perfect condition. I chose this winch over the Warn based on price, features, load capacity, IP67 rating, other reviews online, etc. I didn't know what to expect in terms of the overall quality of the Superwinch, but when I opened the box, I was very pleased. This winch is very well built. I haven't really read anything negative about Superwinch and now I know why. There are no parts missing from the box, class 8 fittings are included, nothing was loose on the winch when it arrived, the wiring was long enough to reach the battery, the synthetic rope is very good, the fairlead is of high quality The documentation that came with it was clear and easy to use. . This thing pulls like a freight train, double pull in a 5000 GVW car is a walk in the park. Lifetime mechanical warranty and 3 year electrical warranty? Brilliant. If you are looking for a high end winch I would recommend taking a look at this one, you will not be disappointed.
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