I like how easy it was to use for my team! The customer experience has been great so far as well!! It's very simple but also gives you everything that your business needs at one place which makes our lives easier when managing multiple projects from different teams within the organization.
Nothing really comes across negative about this program other than maybe some of their support could be better? Maybe they need more training or something along those lines because we have had no issues yet using them however if there are any problems then just let us know right away instead waiting till after hours/on weekends etc.. This helps out alot during busy times where most people don't want to deal with technical questions while working on things such as project management software (which i am currently doing).