I like that it's easy for my staff members who are not computer savvy at all (or even somewhat tech savy) because they can easily use this software without any training or assistance from me! It also has great reporting features which allows us have much more detailed reports than we would be able to otherwise with our previous system.
There really isn't anything bad about using this program-it just works very well!! We were looking into other programs but couldn’t find one as simple yet powerful as ours until now.