I like that they have great customer support available 24/7! They are always willing to help you no matter what time it may be or day off there might happen to be someone else who can assist your needs better than them (if any). It's not so much anything in particular but just how organized everything seems at BGS - from their website down through all aspects of business management software implementation process as well as post go live service maintenance services. There isn't really one thing about this product I don’t particularly enjoy using however if anyone has suggestions please let me know because we do need some changes made here & there such as adding more features which would make our life easier when managing accounts payable etc..