The ease of use is what I like most about this software; it's very easy to learn how everything works! It also helps us keep track with all aspects related to an event or even just one person in general. There are some things we don't really understand but they're not too difficult either so no big deal there as well. We can easily communicate through email if something happens during training sessions which makes me feel much more comfortable than when using other applications where you have less control over your communication options (iPad app for example).