Paragon Application Systems has been helping our clients innovate and succeed by providing world-class testing solutions that promote system availability, improve operational efficiency, and deliver the best customer experience.
I like the way it connects to the database in a quick manner. It is also very easy to use and there are many features you can add to make your own customizations. I dislike the fact that it is not as powerful as other options out there. This is simply due to its being built for smaller companies who need a simple yet effective solution. We are using this software to track all of the calls we take from our customers so they know when their calls will be answered and how long they will have to…
The ease of use is what I like most about this software; it's very easy to learn how everything works! It also helps us keep track with all aspects related to an event or even just one person in general. There are some things we don't really understand but they're not too difficult either so no big deal there as well. We can easily communicate through email if something happens during training sessions which makes me feel much more comfortable than when using other applications where you have…
Pros
Great features, interface
Very simple design style that people would love.
Easy navigation within program itself without complicated instructions from IT staff helpful tool since tech stuff isn’t my cup o tea :)
Makes sense visually because graphics help everyone better grasp information provided by system
I like how we are able to use this in conjunction with other products such as Salesforce or Hubspot for lead management/tracking etc., it is easy enought o set up but can take some time if you don't have much knowledge of setting thingsup correctly initially! It's not always intuitive so need someone who knows what they're doing when getting started - otherwise there will be problems which could cost us money (as well!). The benefits include being more organised around contact data & leads…
Pros
Simple, straightforward interface
Has good support options including free training guides available via their website
Easy setup process once initial issues sorted out by team members familiarised themselves wth software.
Data storage security features included into standard package without additional costs involved; very important feature given recent GDPR developments.