I like how easy it is to use, as well as all of its features (which are very useful). It's also pretty affordable for small businesses - even if you have only one person using this tool! The ability to create surveys easily has been great so far; however we've had some issues with getting our survey questions answered quickly enough when needed by users who don't know what they're looking at or why something needs changed/updated in their profile page. We'd love more time between responses from certain profiles being seen online than others which can lead them not knowing exactly where things stand within an organization (or worse yet causing confusion among team members!). This helps keep everyone up-to speed about changes happening across teams without having individual managers track down each member individually every day via email etc..