Review on Sony SRSXB33 Extra BASS Bluetooth Wireless Portable Speaker (Taupe) With Knox Gear Hardshell Travel And Storage Case Bundle (2 Items) by Ario Rojas

Does anyone know why my SRSXB33 speaker when connected to a device (my phone or laptop) suddenly turns the sound off and on (like the sound comes on for a fraction of a second, then goes off for 2 seconds - and so on repeat endlessly)? I've had this SRSXB33 speaker for almost a week now and I really like it - such a small Bluetooth speaker but the sound is fantastic! If my SRSXB33 is defective in any way can I send it back for a replacement or what is the process? Thank you to those who can help, especially the seller of this great SRSXB33 bluetooth speaker.