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United States of America, Springfield
1 Level
733 Review
51 Karma

Review on JILoffice by Kyle Whitehead

Revainrating 3 out of 5

A Disappointing Attempt at Purchasing Office Equipment and Supplies at JILoffice

Because I am someone who places a high value on productivity and efficiency in the job, I was thrilled to learn that JILoffice could meet all of my requirements for office supplies. Having said that, my overall experience with their online store left a lot to be desired. Despite the fact that they provide a large selection of products, I discovered that their website was challenging to use and lacked important information. It was a hassle to do a search for particular products, and even when I did locate what I was looking for, the descriptions of the products were sometimes insufficient or ambiguous. In addition, the quality of several of the things that I ordered was below my expectations, and that was a disappointment to me. They did not live up to the high standards that JILoffice asserts they can give, and as a result, I found that I needed to replace them much sooner than I had anticipated. To make matters even worse, when I contacted customer support in hopes of receiving aid, I discovered that they were unhelpful and indifferent to my inquiries. My issues were not addressed in a timely manner or in a manner that was suitable, and as a result, I was left feeling frustrated and unsatisfied with how the experience turned out in general. Based on my interactions with JILoffice's online store, I am unable to provide a recommendation for the company overall. Their customer service and website both leave a lot to be desired, despite the possibility that they sell some high-quality items. It is my recommendation that you look elsewhere for a source of dependable and effective office supplies if you are looking for one.

Pros
  • Easily accessible to a diverse selection of products
Cons
  • Poorly written or incomplete product descriptions