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Germany, Berlin
1 Level
719 Review
74 Karma

Review on SMARTMED by Mike Sevenfourgd

Revainrating 1 out of 5

Dissatisfied with SMARTMED because the Company Has Not Kept Its Promises

My experience as a seasoned consumer in the realm of cosmetics and other types of personal care items made me eager to shop at the SMARTMED online store. Having said that, I have to admit that the overall experience did not live up to my expectations. In spite of the fact that the retailer guaranteed high-quality, efficient products, I discovered that many of the things I bought did not produce the outcomes I had anticipated after using them. I was dissatisfied with the overall quality of the products, as well as the limited assortment of skin care, face treatments, and masks. In addition to this, I discovered that the website was difficult to navigate, making it difficult for me to locate the products that I was searching for. It was difficult to make well-informed decisions about what to purchase because there were neither clear descriptions nor comprehensive lists of the ingredients. Even worse than that, there was a severe lack of customer support. When I tried to contact the customer support team about an issue I was having with one of the products I had bought, I was given responses that were neither helpful nor professional. As a consumer, I was left feeling both frustrated and undervalued after the interaction. My time spent using SMARTMED was, on the whole, a waste of time, and I cannot in good conscience recommend this online retailer to more experienced customers working in the cosmetics and personal care industries. There are a lot of other choices out there that are better, and they provide products of a high quality, excellent customer service, and websites that are easy to navigate.

Pros
  • Utilization of high-quality components in the production of goods
Cons
  • There are some goods that may be more expensive than others.