The team is very responsive to my requests. They are always willing to help me out with any problems I have regarding our project and their expertise has been really helpful. Sometimes it takes them longer than expected to reply but they will get back to you as soon as possible. Great people! Nothing at this time - this was a new service so no issues yet. If there's anything that we need from them (designs/prototypes) then we can talk about those ideas together. This helped us solve some of our design challenges for our website.