I bought this phone for my 83 year old mother who has Alzheimer's. She often found it difficult to call people and would always complain that something was wrong with their phones (she even called the police on one occasion because her phone "wasn't working"). that she mistyped - added numbers, omitted numbers, wrong area code, etc. This phone solved that problem and she loves one-touch calling! She is also hard of hearing so this phone's volume suits her. I was concerned because several reviewers said the phone doesn't store numbers in memory. I left the phone at home for a week and unplugged and plugged it back in every day to check the storage. The first time I did this I pressed the programmed number and nothing happened so I reprogrammed the numbers. I never had that problem again, and looking back I think I pressed the button wrong the first time I tested it - if you don't press the exact center it might not register. She's been on the phone for two weeks now and (knock on wood!) no problem! She always tells me she likes the new phone.
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