It is easy to use with an intuitive interface which makes it very user friendly even though you are not technical at all! The support team has been extremely helpful in every aspect of our relationship so far - from product recommendations to customising features as we need them. There isn't anything I dislike about this software but if there was then its probably because i haven’t used enough yet! We have reduced manual processes within my department by over 50% (which saves me time) and increased efficiencies across multiple departments including HR & Finance.