Absolutely only 1 star. I started using 5 of the 6 chip free cups that arrived a few days ago. It's glass, I understand. Things happen. Wanted to ask for a replacement today. However, what should NOT happen with a product designed to store very hot liquids is that the mug explodes a few seconds after I pour water from my kettle to make a cup of tea! He nearly hit me and my kitten who happily ate my sock until I jumped/pushed us out of the way after hearing a sharp pop and seeing the water coming towards us. Here's what the mug looked like afterwards (and after checking the kitten for moisture/burns and before I started cleaning. I'm trying to be as polite as possible, but I'm VERY unhappy. Kitty aside, my youngest daughter loves it to make me tea if it happened to her and not the kitten and me.
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