The best part of this resell host is that it gives you full control over your account, so i can make changes myself as I see fit or ask for help from support if needed at any time during my tenure with them! No other service offers such flexibility in terms off features available within its platform like resiller does!! So far they have been very active & helpful throughout our co-operative relationship (since we are still new). They do not offer much customization options but thats ok because once one understands how things work around here everything else falls into place easily enough - even when there isn't an option right away :) Very friendly team overall who will go out of way just get what's required done quickly :D My only wish was more tutorials offered via email / live chat etc which would be great especially since im fairly computer literate compared most people using these services now days.