The admin interface is very intuitive so that it's easy to use for non-technical users.The dashboard view of each project makes it really easy to locate bugs reported by team members. It could be more customizable but as I said before this isn't an issue related with bugify itself but rather its configuration in general. This is not my favorite product from all those we've tested (at least at this moment) but nevertheless there are some features worth mentioning like custom fields or attachments management that can help us improve our workflows.