I like that it's easy enough so you don't have too many technical hurdles when using this software - but still powerful! At first we were having problems with getting data from other platforms into our system (Facebook posts in particular).
But once they got us set up correctly there was no problem at all sending out Facebook messages via engagement.social or collecting leads through Instagram ads campaigns etc.. The fact its also integrated within HubSpot made things even easier as well!! Highly recommended. We've been able use tools such as Twitter cards which has helped improve overall CTRs & conversions by over 50% since implementing them just last month!