The ability for clients to have their own custom messages is great! They can edit it as much or little they want without having to worry about sending out something wrong (this could happen with my previous provider). I wish there was more customization options available in regards to colors/fonts etc., but this isn't too big of a deal since we are able to change these things once our client has approved what's being sent through anyway. We have been using vibenomics over 3 years now at work & home which makes me feel like everything works well together - no issues so far!!