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1309 Review
57 Karma

Review on Factorial by Nick Cleary

Revainrating 5 out of 5

Excellent Payroll Software That Solves All Our Problems

The product has helped us with all our payroll needs so far, I think it does everything we need plus more! It's easy enough to use for those who aren't super tech savvy or don't have much experience working in an office environment using computers. When we were first setting up our paychecks this was really hard for the employees since they didn't know how to download their check information from the site into their paycheck printing software (which is what most people used at work). With factorial we got them set up right away then they just print out their checks. We had several problems during setup but after contacting support they quickly fixed each one and made sure none of the issues went unresolved. I've been dealing with payroll questions for years now and it always comes down to needing someone else's expertise when something comes along that requires special knowledge not.

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Pros
  • Great customer service
  • Extremely helpful staff members available via phone call/e mail anytime day & night.
  • Easy way manage my timekeeping as well employee benefits like healthcare coverage while keeping things organized through cloud storage
  • Very user friendly interface you can find almost anything under "payroll" within 2 clicks without having any trouble navigating around
Cons
  • I don't really have any dislikes about this, everything is just fine